Proof is in the Member Comments Sep 24th, 2011

The other day we saw a blog post about Catalog Choice on the Parenthacks.com website.  In this post, Asha Dornfest was soliciting input from her readers on our service.  Like millions, she is “on a quest to rid our house of clutter. (I always seem to be on this quest, but no matter.) And the constant inflow of junk mail and the waste it produces aggravates me every day.”

The comments that followed were so cool to read, we had to post them here too:

Comments

I have been using Catalog Choice for several years, and have been so impressed that I chose to donate to them earlier this year. If you order from companies who sell their mailing lists (ahem, Garnet Hill), Catalog Choice is truly outstanding. They make it simple to use and, based on the status of my mailbox, they’re effective.

POSTED BY: KRISTI | 20 SEPTEMBER 2011 AT 11:19 AM

Between their efforts and mine I often go days with NOTHING in my mailbox. I’ve donated also. I think they do a great job.

POSTED BY: BETSY | 20 SEPTEMBER 2011 AT 12:58 PM

Yes yes yes! Catalog Choice is excellent! I’ve used it for several years as well, but haven’t ponied up for the donation level.

Our mailbox is very small (one big community set of boxes on the next street over), and with small kids I don’t always get to empty it each day. I found out the hard way that our Post Office will send our mail back to the sender if the box gets too full. So I started using Catalog Choice to reduce the extra stuff that was just getting thrown into the recycling bin anyway. It has been fabulous! Last year I signed my dad up as well, since he was having trouble getting to his mailbox and didn’t need all the catalogs that my late mother had signed up for over the years.

POSTED BY: LISSA | 20 SEPTEMBER 2011 AT 02:29 PM

I’ve been using Catalog Choice for years and also recently donated. Fantastic service that I really enjoy using. I actually look forward to the errant catalog that ends up in my mailbox…so I can enter it in the CC website and kiss it goodbye!

POSTED BY: RICH | 20 SEPTEMBER 2011 AT 05:07 PM

The gripe I have about this is that some “junk mail” is really junk, and other pieces of mail have great coupons. If your name gets removed, you lose the good “junk” too!

POSTED BY: MICHELLE | 20 SEPTEMBER 2011 AT 08:42 PM

There is nothing more rewarding for our team than getting unsolicited feedback about our service.  Our Customer Service and Merchant Outreach leads, April and Jen, are on the phone and emailing merchants every day to make sure they get your suppression request and honor them.  This is tough work since it sometimes falls to the bottom of the merchants priority list.  It is always on the top of our list.  The kudos fuel our tank.

Looking for more tips to simplify your family life, check out Parent Hacks.

Gone Clutter Crazy? Try a Professional Organizer. Sep 22nd, 2011

One of the benefits our users tell us they love about Catalog Choice is that stopping unwanted mail reduces clutter. That made us wonder how else our users might be able to reduce clutter and led us to the National Association of Professional Organizers (NAPO). We had the opportunity recently to talk with NAPO President Angela Wallace. Here is an abbreviated – and paraphrased – version of our conversation.

 

Catalog Choice: What does NAPO do?

AW: NAPO has 4000 members, mostly independent business owners, who provide organizing services to help people streamline their lives and processes so they can clear the clutter, find what they need, reduce stress, and lead more productive lives.

 

Catalog Choice: What are the most common forms of clutter?

AW: Clutter is often physical, such as paper. But it can also be simply information – how people organize and retrieve the information they need. More information has been created in the last decade than in the rest of human history. The explosion of information has made organization more difficult.

 

Catalog Choice: What is the ideal candidate for a professional organizer?  Are there certain things you hear over and over again?

AW: Someone who knows they have problems. Usually they are overwhelmed, but want to change. Often, people will waste significant time looking for things, pay bills late, or find themselves stressed. Sometimes, it’s a life event such as a divorce that triggers someone to seek assistance.

 

Catalog Choice: How does the initial consultation work?

AW: It’s usually focused on information gathering. The professional organizer will ask a lot of questions to better understand the issues that are problematic and the underlying causes of those issues. Sometimes, these initial consultations are free.

 

Catalog Choice: How much does it cost to hire a professional organizer?

AW: Most professional organizers charge an hourly rate between $50 and $100 for residential organizing, depending on the location and organizer’s experience. Some have minimum numbers of hours for sessions. Project length varies widely and cannot be estimated without understanding the project first. It’s important to interview organizers to ensure a good fit. Different organizers specialize in different rooms – garages, closets, kitchens, offices, for example.

 

Catalog Choice: What does it take to become an organizer?

AW: Anyone can call themselves an organizer. To become a certified professional organizer, you must spend extensive time organizing for clients and pass an exam. NAPO has classes that help aspiring organizers gain valuable skills.

 

NAPO.net has a nice directory of organizers across the country. If you decide to try a professional organizer, let us know how it goes. And don’t forget to tell your organizer about Catalog Choice!

 

Great Community Launch Sep 20th, 2011

Today we are happy to welcome ecomaine as our newest Catalog Choice for Communities partner. They’ve done a terrific job launching the program in the community.

ecomaine is a non-profit waste management company owned and operated by 21 municipalities in Southern Maine. With an additional 22 contracted communities, ecomaine provides services to a combined population of 335,000. They are dedicated supporters of recycling and environmental protection, as evidenced by their ISO 14001 certification for excellence in environmental management at each of their three facilities.

The launch event also got some great television coverage which you can view here.

If you live in one of the ecomaine communities, start here for your local Catalog Choice account: https://ecomaine.catalogchoice.org/.

Congratulations and welcome, ecomaine.

No Fundamental Right Sep 18th, 2011

On Friday, Judge Robart published another ruling on the Seattle Phone Book Ordinance.  Consistent with his first ruling, the Judge ruled in favor of the City.

Two of the critical issues ruled on by the judge relate to whether the Ordinance interferes with the publishers ability to conduct their business and whether the publishers have a right to deliver the directories to residents that do not want them.

The judge’s ruling on these two issues is clear. He states:

…. nothing in the Ordinance at issue here prevents Plaintiffs from engaging in or carrying on business. Rather, it simply imposes certain business regulations upon Plaintiffs, such as licensing and waste recovery fees, the submission of annual reports, and compliance with the City’s opt-out program. See, e.g., SMC 6.255.050-060 (license application and fee); SMC 6.255.100 (recovery fee); SMC 6.255.080 (annual reports); SMC 6.255.090 (opt-out registry).

As the City points out, there is no fundamental right to deliver yellow pages directories to the doorsteps of residents who do not want them. See Rowan v. Post Office Dep’t, 397 U.S. 728, 738 (1970) (“We categorically reject the argument that a vendor has a right . . . to send unwanted material into the home of another.”). Nor can the court find any basis for the existence of a fundamental right to employ an industry-sponsored yellow pages opt-out mechanism instead of the City’s opt-out program,(19) to avoid licensing or recovery fees, or to avoid the submission of the type of annual reports required by the Ordinance.

For those interested in reading the judge’s entire  order, you can get a copy here.

Eco-Cycle paves the Zero Waste path in Boulder County Aug 17th, 2011

Eco-Cycle: Working to Build Zero Waste CommunitiesIn an exciting extension of the Catalog Choice for Communities program, Eco-Cycle, a cutting edge Zero Waste organization, is bringing Catalog Choice to Boulder County, Colorado residents and businesses. Eco-Cycle runs a variety of programs and services in Boulder County  such as the Center for Hard-to-Recycle Materials, Green Star Schools, Zero Waste community events and Zero Waste Services for businesses. They also use the Boulder model to help other communities develop services to reach their own Zero Waste goals.

In addition to sponsoring the overall site, Eco-Cycle is also sponsoring a special offer for Boulder County residents and businesses. As part of their Stop Junk Mail for Good program, Eco-Cycle has provided funding for Catalog Choice members in Boulder County to receive the Premium Unlisting service for free. This premium service stops third party marketers from trading your name and address. Outside Boulder County, the Premium Unlisting service is available to members who donate $20 or more to Catalog Choice.

“The junk mail monster has finally met its match in Catalog Choice. Eco-Cycle is excited to bring this one-of-a-kind service to Boulder County because it really gets to the heart of Zero Waste—it’s not just about recycling your junk mail at the end of the day, it’s about stopping the waste before it starts,” said Eric Lombardi, Executive Director, Eco-Cycle Inc. “Catalog Choice has really spent the time and money necessary to create the only service available that allows you to have personal choice to receive the mail you want, while finally stopping all the other junk you don’t.”

Welcome aboard Eco-Cycle and Boulder County.

 

Catalog Choice for Communities Expands Aug 17th, 2011

The Catalog Choice for Communities program is growing with the addition of six new partners. Catalog Choice for Communities makes it easy for cities and counties to sponsor a community-specific site. These sites include our familiar opt-out service and news and information from the community. The best news about the program is that communities working in collaboration with Catalog Choice stop junk mail at a rate of three times the national average. The press release below gives more details about our new partner communities.

 

Catalog Choice Doubles Municipal Partnerships

San Jose, Santa Fe, Boulder and More Join National Movement to Decrease Waste and Costs by Controlling Unwanted Mail and Phone Books

 

BERKELEY, CALIF. (August 17, 2011)—Each year, direct mail advertising creates 10 billion pounds of waste, costing upwards of $1 billion for collection and disposal—and municipalities are responsible for footing the bill. San Jose, Calif.; Boulder County, Colo.; Cambridge, Mass.; Brookline, Mass.; King County, Wash. and Santa Fe, NM have joined communities around the country to tackle unsolicited mail, and the costs associated with it, by enlisting the mail preference services of Catalog Choice—a Berkeley-based non-profit and the leader in mail efficiency. In March, similar programs were launched in Chicago, Ill.; Seattle, Wash.; Tompkins County (Ithaca), N.Y.; Marion County (Salem), Ore.; Kansas City, Mo.-Kan.; and Berkeley, Calif. This program comes in the wake of laws passed in Seattle and San Francisco limiting the distribution of phone books.

 

The mail preference program, designed by Catalog Choice, allows residents to control who can send them unsolicited mail. To support the programs, Catalog Choice provides each locale with a custom website hosted on catalogchoice.org, as well as a detailed report on local participation by zip code, solid waste diversion and environmental benefits. Cities and counties that partner with Catalog Choice stop three times more unsolicited mail at the source than other communities in the U.S. Additionally, with the annual collection and landfill cost of these mailings and phone books estimated at up to $10 per household, the cost savings for communities  will be significant.

 

“With 62% of advertising mail and phone books not being recycled, these municipalities are leading the national movement to stop waste at the source,” said Chuck Teller, Executive Director, Catalog Choice. “Not only does this program serve as an austerity measure, helping communities alleviate the costs and sheer waste associated with unwanted mail, it’s also a benefit to the direct mail industry. By listening to the consumer, companies can be more efficient in their outreach and cut waste on all ends.”

 

“The junk mail monster has finally met its match in Catalog Choice. Eco-Cycle is excited to bring this one-of-a-kind service to Boulder County because it really gets to the heart of Zero Waste—it’s not just about recycling your junk mail at the end of the day, it’s about stopping the waste before it starts,” said Eric Lombardi, Executive Director, Eco-Cycle Inc. “Catalog Choice has really spent the time and money necessary to create the only service available that allows you to have personal choice to receive the mail you want, while finally stopping all the other junk you don’t.”

 

“Waste prevention, in addition to recycling and reuse, is an important part of King County’s efforts to reach Zero Waste of Resources by 2030,” said King County’s EcoConsumer Tom Watson. “By providing and promoting this convenient opt-out service, King County is helping residents stop a huge amount of paper waste at its source.”

 

The service is supported by the city governments or their partners. The sponsoring partner for Boulder County is Eco-Cycle; for Cambridge and Brookline is the Massachusetts Department of Environmental Protection in conjunction with the Product Stewardship Institute; and for Santa Fe is the Santa Fe Solid Waste Management Agency.

 

About Catalog Choice

Founded in 2007 to provide consumers greater control over the marketing materials that enter their mailboxes, Catalog Choice is the world’s largest preference and privacy portal with more than 1.4 million consumer members and 4,100 direct marketing companies.  By reducing unnecessary mail and phone books, Catalog Choice’s free and low-cost services reduce deforestation, greenhouse gases, solid waste and water consumption. Catalog Choice, a non-profit organization based in Berkeley, Calif., is supported by grants from the Overbrook Foundation, Kendeda Fund, Merck Family Fund and Richard and Rhoda Goldman Fund, as well as donations from members.

 

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King County’s EcoConsumer Project Joins Catalog Choice Aug 16th, 2011

King County, Washington is served by a wonderful education, outreach and green resources program, the EcoConsumer. Lead by Tom Watson, the King County EcoConsumer helps residents green their holidays, reduce waste and toxic products in the home, learn about recycling and reuse, and more.  King County is our latest partner in the Catalog Choice for Communities program and we are thrilled to be working with such a creative and visible team. They are truly dedicated to helping the residents of King County balance consuming and conserving.

“Waste prevention, in addition to recycling and reuse, is an important part of King County’s efforts to reach Zero Waste of Resources by 2030,” said King County’s EcoConsumer Tom Watson. “By providing and promoting this convenient opt-out service, King County is helping residents stop a huge amount of paper waste at its source.”

Tom is a terrific speaker, appears regularly on local news segments and writes wonderful blog posts to share his compelling and practical message about adding more “Eco” to everyone’s “Consumer”. We are pleased to welcome King County County, Washington and the EcoConsumer Team to Catalog Choice.

 

The Best in Permission Marketing – Thank You, prAna! Aug 16th, 2011

We’ve all shopped online only to be frustrated weeks later when we receive the company’s catalog in the mail. It’s not that we don’t love the brand, it’s just that we didn’t expect to be added to the mailing list. We were never asked.

Almost all marketers ask if you want to sign up for their email news. But less common are those companies that inquire at the point-of-sale if you’d like to opt-in to their catalog. We here at Catalog Choice think that online marketers should use the merchandise check-out opportunity to request a consumer’s mailing preferences. It’s a clear and simple opportunity.

That’s why I was impressed when I shopped online the other day at prAna. In addition to my great job at Catalog Choice, I teach yoga a couple times a week. PrAna’s yoga clothes rock, but I don’t need their catalog. When I created my online account during check-out they popped up a simple form that clearly asked if I’d like to subscribe to their catalog. Now that’s the best in permission marketing. Thank you, prAna!

We know there are other great brands out there that are doing a good job of asking about your mail preferences when you shop online. Let us know the best (and worst) of what you find!

 

Member helps get San Jose on board Aug 15th, 2011

I will never forget the morning in April 2010 when I got an email from Catalog Choice Member, Lisa Hettler-Smith.  Lisa, a long-time member, wanted us to expand our service into non-profit mailing and help her spread the word in your town – San Jose, CA.  Over the past year, we have been adding hundreds of non-profit mailers to our service and working with communities.

Today we are pleased to announce that we are launching a community site with the City of San Jose, thanks in part to Lisa’s outreach to Councilmember Sam Liccardo.  Both Lisa and Sam were tired of receiving unwanted phone books and junk mail.  They recognized that the Catalog Choice community sponsorship program was a great way to work together and get out the word.  We’ll be providing San Jose with reports by Zip Code on number of accounts and opt-outs.  So, get your neighbors on the program and help stop waste at the source.

Cambridge & Brookline Opt-Out Sites Featured on Boston TV News Aug 8th, 2011

CBS Local news affiliate WBZ-TV Boston did a great spotlight on the Cambridge and Brookline mail & phone book opt-out registries that launched in these communities last week.  “It costs the city to recycle, ultimately it’s costing the taxpayers money to handle junk mail and unwanted phone books,” says Cambridge Recycling Director Randi Mail. “Being able to cut down on the mail we’re getting is a much better thing than recycling. That’s the last resort. We should be doing that, but we should be reducing the waste in the first place.”

Check out the full TV news story here.  And if you live in Cambridge or Brookline, check out these community opt-out sites and tell your friends!