Our User Feedback inbox is diligently managed by Jen, our Customer Service Hero. She personally responds to each email and works with the rest of the team to make sure that the service is meeting the needs of our members. On occasion, we get angry emails from members who complain that the catalogs have not stopped. We look into each complaint and work with mailers who are not getting the names suppressed in a timely manner.
Jen also gets alot of fan mail, on behalf of the team. Here are several that have come in over the last couple weeks.
Just wanted to say THANK YOU so much for providing this great service! Not only am I not receiving unwanted catalogs but I’m also helping to save the environment! Your website also provides me with an easy way of finding any merchant and their website, also saving the environment. Thank you to all those merchants that have honored my request!
BarbaraThanks so much for this service! I have been inundated with catalogs, so this site has been a tremendous help to me. I will be mailing a donation.
Kind regards, Jade
I am down to an occasional straggler as far as catalogs go! Many thanks for your help. I really appreciate your service and have been telling as many people as possible about it. In the latter part of 2007, I began using Catalog Choice. Initially, I visited the site frequently in my quest to end the onslaught of unsolicited catalogs in my mail box. That mission has been accomplished with your help. Since then, I continue to visit Catalog Choice periodically to check on the status of my choices. Each time, I have been impressed with the ongoing improvements to the site. It’s easier than ever to use the site and access/review the information about my choices. Interestingly, it’s very easy to request a catalog online but next to impossible to “unsubscribe” to one online. All the more reason to thank you for creating Catalog Choice, an ideal solution to that lack.
An appreciative fan, Lynn
You are nothing short of phenomenal! I was listed on over 200 catalog mailing lists. We literally had to buy a larger box to accommodate them all. Yes, it took a while for me to “opt out” of so many of them, but going to my mailbox these days is a pleasure… I now average about 6 a week…almost all of them are welcome. Thank you for your remarkable service…it truly works.
I want to share with you how Catalog Choice is making a difference. In
2001, at the urging of my spouse, who was amazed and disgusted with how
many catalogs were arriving in our mailbox, I collected, counted, and
catalogued all the catalogs for the entire year. By the end of the
year, we had a 3-foot high stack of catalogs — a total of 396. I kept
track of how many we received each month, and how many from each
company. (I’m an evaluator by profession). I signed up with Catalog
Choice in late 2007, and after a full year of using Catalog Choice, I
decided to track the catalogs coming in the door again this year (2009).
For the first three months of this year, we have seen a 69% decline in
the number of catalogs compared to the first three months of 2001.
That’s a huge difference!!! I’m going to collect them all year, and
maybe as some of the reluctant-to-stop companies finally get on board, I’ll see even fewer in
my mailbox.
Thank you,
CaroleI have definitely noticed a difference–42 catalogues confirmed! I am so pleased! Congratulations on pulling this off! Thanks so much, Josie
If you have a story that you would like to share with us about how you have taken control of your mailbox, send us an email at Team(at)catalogchoice.org – we would love to hear what you have to say.
