“Oops, I sent a request to Cheese Baseball Cards but forgot to include my last name.” Don’t worry, we have you covered. If a mailer needs more information to fulfill the opt-out request, they will send you an email to your Catalog Choice Account (using the unique Catalog Choice email address we create for each Member-Mailer combination). We also know that privacy is an important concern for you. That’s why Catalog Choice has developed an email system that allows you to communicate with mailers without using your personal email address.
Here is how it works. Log into your Catalog Choice account. All of your activity messages are shown right on your “Dashboard”. Messages that require action on your part are in the seciton highlighted in red.
By selecting “Respond”, you can write a message to the mailer giving them the additional information requested. We will track the status of your response the same way we track your original opt-out request. You know the familiar “unconfirmed”, “delivered”, and “confirmed” labels.
Did you know that you can receive all the activity messages from a mailer directly to your personal email address? Your email settings may be updated by going to My Profile. You can access My Profile from the login strip at the top of the page or go to your “Dashboard” tab and select “My Profile”.
Here is the magic part. If the activity message is delivered to your personal email and you reply, the response will be sent to the mailer from your unique Catalog Choice email address as well. So, when we say we never release your email address, we mean it.
Need proof that you sent them the information they requested? Your response is automatically saved in your Catalog Choice account for future reference.
With the completion of the Needs More Information system, we have the most transparent, straight forward mail preference service in the Nation. Catalog Choice is facilitating a round trip a communication between you and mailers to decrease the amount of unwanted mail that shows up in your mailbox! And did we mention that we do this without releasing your email address?