Archive for June, 2009

Room & Board leads the way

Tuesday, June 30th, 2009

We spend a lot of time looking at how and where catalog merchants communicate mail choices to you, the consumer. Typically, you can find an unsubscribe email address, form and/or a telephone number in a merchant’s Privacy Policy on their web site. Many members of the Direct Marketing Association also provide a link to the DMA’s mail preference service. And now, slowly but surely, our participating merchants are letting consumers know they can use Catalog Choice as well.

We were thrilled to see this statement in Room & Board’s Privacy Policy:

“We love to send you our annual catalog but only if you want it. Because of that, we’ve joined Catalog Choice, an organization that lets consumers indicate which catalogs they no longer wish to receive. If you would prefer to not receive our catalogs in the postal mail, or if you are receiving extra copies that you do not need, please visit catalogchoice.org.”

Room and Board has also printed a version of this statement on the back of their catalog.

John Schroeder, Business Intelligence Manager for Room & Board, has this to say about the service:

“We love CatalogChoice.org! It is a perfect fit with our overall philosophy of sustainability and respecting our consumers’ wishes on how we engage them throughout the year. With our web site becoming a more frequently used tool it only makes sense that customers have the option of their preferred method of engagement with our company. Catalog Choice is one of the many ways we capture this. Thank you Catalog Choice for your services!”

Thank you, Room & Board. We hope other catalog mailers follow your lead!

Yahoo – let our members get our email!

Wednesday, June 24th, 2009

We are trying to send our News and Information email to our members and we are not able to get our email delivered to Yahoo.  We have gone through all the necessary steps to ensure that our mail is properly formatted with unsubscribe links, we use the Yahoo Feedback loop to remove addresses that mark our mail as spam, and we are certified by Return Path/Sender Score, a Yahoo partner.

We only send our emails to Catalog Choice members who have double opted-in to our service and requested that they receive our email news.

Yahoo tells us to have our members add Team@catalogchoice.org to their address book.  Great idea – everyone should do this …. but we also need Yahoo to let your email through the door.  We will keep on trying …. this is just extremely frustrating.

A digital alternative: introducing the iCatalog

Tuesday, June 16th, 2009

When convincing a direct marketer to reduce the volume of catalog mailings for the good of the environment, it is very helpful to have an alternative for them to consider.  Today, Catalog Choice is launching a digital alternative to the paper catalog, the iCatalog.  The iCatalog has been designed for the Internet and Mobile platforms from the ground up.  It is easy to use (no manual required) and designed for sharing.

The iCatalog:

  1. lets you browse products from your favorite retailers in the privacy of your digital home – your computer’s desktop, your personalized homepage (iGoogle, MyYahoo, etc.), your Facebook page, or your secure Catalog Choice account.
  2. lets you build a collection of your favorite retailers all in one spot
  3. provides real time updates from retailers on new products, special deals and closeout sales, without inundating your email inbox
  4. lets you share your discoveries with friends via email, bookmarks and messages in your favorite social network.
  5. lets you go entirely paperless, saving natural resources and having fun at the same time.

Let’s take a closer look at an iCatalog from one of our launch partners, Crate&Barrel. Roll your cursor over the widget below and you’ll see a series of category tiles that correspond to the major product categories at Crate&Barrel’s website.  Click the blue arrow > to see the other categories.  It is summertime, so let’s check out what is available in the Outdoor Living category.  To make your browsing easy, each category is divided into various subcategories shown in a convenient list view.  Let’s take a look at the Bristol family of products.  Now you can quickly browse through the products by using the right or left arrows (<  >) along the product strip.  At any time, you can skip back to another category by using the breadcrumbs located in the upper right hand portion of the screen.  See something you like, click Save and a copy is saved to My List or Buy Now to go directly to the product page at www.Crateandbarrel.com.  Want to share you discovery with a friend, select Share and send a quick email with a link to your find.

The best part about the iCatalogs are that you can put them on your desktop or your personal homepage.  I am an avid iGoogle user. I visit my iGoogle page throughout the day to get headline news, weather, stock information. Now, I have set up my iCatalogs page, so I can shop from the privacy of my digital home.  Here is what my personal shopping page looks like.  You can add this set of iCatalogs to your iGoogle page by clicking here (it comes with the cityscape).

igoogle

We will be building many more iCatalogs in the weeks and months ahead.  Let us know what you think and who else we should add to the iCatalog gallery.  If you are a retailer and you are interested in getting your own iCatalog, contact us at team(at)catalogchoice.org.

Proceeds generated from iCatalogs help us fund our free mail preference service.

The Growth of Product Eco-Labels: Clarity or Confusion?

Wednesday, June 10th, 2009

We know that when many of you shop you look for products that are clean, green, organic, and efficient.  As more and more green products enter the marketplace, a growing number of environmental labels are popping up to validate eco-friendly traits.

A recent article in The Wall Street Journal spotlights the growth and validity of these eco-seals. “As green marketing has proliferated, so has the number of ‘eco-labels’ competing to be the environmental equivalent of a Good Housekeeping seal of approval.”  The article states that there are more than 300 such labels putting a green stamp on everything from cosmetics and seafood to bird-friendly coffee. Is the result helping consumers or creating confusion?   Both, it turns out.  The federal government may need to play a stronger role in shaping eco standards so consumers can trust green marketing promises.  To read the entire article here.

Here’s a sampling of some of the many environmental offerings available through our participating Catalog Choice merchants:

Blue Canoe:  Organically grown cotton clothing – all made in the U.S.A.
Crate & Barrel: An assortment of ecologically harvested and FSC certified outdoor and indoor furniture
Cuddledown:  Many certified eco-friendly items from towels, sheets, blankets and sleepwear
Fair Indigo: Full line of fair trade clothing and jewelry and fashionable organics
Fetch Dog: Eco-friendly dog supplies from dog beds to leashes to toys
Garnet Hill:  Organic cotton clothing, bath accessories, and sleepwear
Johnny’s Selected Seeds:  A variety of organic seeds and tools to help organic growing
REI:  A variety of outdoor gear made from recycled fibers
The Y Catalog:  Organic yoga and fitness clothes, beauty products, and eco-friendly yoga mats
UncommonGoods:  An assortment of handmade, recycled, and organic merchandise

Too many solicitation letters?

Friday, June 5th, 2009

Interesting article in Slate about contribution solicitations titled: Stop Pleas! The charities I support send me way too many fundraising letters. I’m sick of it. What can I do?

The story is reminisant to the too many catalogs issue we are addressing.  One solution to the give to your favorite charites online.  We use Network For Good for our online donations.  You can find lots of great causes to support there.