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Good News: Potpourri Group changes their mind

In our December 24th post, we reported that the Potpourri Group had informed us in writing that they would not accept the opt-out requests from Catalog Choice.

Well, I am pleased to report that last week I received a letter from Jack Rosenfeld, Chairman of the Potpourri Group Inc (PGI). In his letter to me, Jack states:

PGI hereby retracts its earlier position concerning the handling of opt out requests from Catalog Choice.

Jack wants consumers to know:

PGI strongly supports the principle of consumer choice. We believe it is important to our company and our industry to give consumers a choice as to what they receive in their mailboxes, including the right to opt out. We believe that accepting opt out requests is both customer responsive and helps achieve our goal of being environmentally responsible. In addition, since mailings are expensive, accepting opt out requests makes economic sense to every mailer.

We will be looking for PGI to start processing the Catalog Choice opt-out requests. As with all mailing list processes, it will take before the opt-out requests take effect.

This entry was posted on Monday, January 21st, 2008 at 7:25 pm and is filed under Fulfillment, Merchants. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

2 Responses to “Good News: Potpourri Group changes their mind”

  1. [...] Update: Potpourri Group retracts the above statement - read more here. [...]

    Catalog Choice - Paperless Blog » Blog Archive » We will not take “no” for answer on January 21st, 2008 at 7:28 pm
  2. Good for Potpourri. I have just finished sending emails to all the companies on my list who have refused to honor my catalog choice opt out request informing them of my decision to no longer buy from them via stores, online, OR catalogs and asking - once again - that they remove me from their mailing lists. Unfortunately - for THEM - several are stores that I HAVE often ordered from (via internet) in the past. However, their disrespect for my request leaves me no choice but to drop them as suppliers. I encourage everyone else who uses this site to do the same. In the end, it is our dollars that enable their business. Perhaps DMA doesn’t understand that yet!

    Sue Roska on January 23rd, 2008 at 5:24 pm
 

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